Reelfolio’s mission is to connect the world’s entertainment professionals to allow them to be more collaborative, productive, and successful. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared. This Privacy Policy covers Reelfolio, Inc. (collectively, “Reelfolio,” “we” “us” or “our”), applying when you use our Services as defined in the User License Agreement. We offer our users choices about the data we collect, use and share as described in this Privacy Policy, Cookie Policy, Settings are available to Members of Reelfolio.
Table of Contents:
1. Introduction
2. Change
3. Children’s Policy
4. Data We Collect
5. How We Use Your Data
6. How We Share Information
7. Your Choices & Obligations
8. Other Important Information
9. Account and Video Privacy Settings
10. Communications from Us
11. Your Responsibilities
12. How to Contact Us
1. IntroductionWe are a social network and online platform for entertainment professionals. People use our Services to find and be found for business opportunities, build their brand, showcase their work, and to connect with others and information. Our Privacy Policy applies to any Member or Visitor to our Services.
Our registered users (“Members”) share their professional identities, work product, engage with their network, exchange knowledge and professional insights, post and view relevant content, learn and find business and career opportunities.
2. ChangeChanges to the Privacy Policy apply to your use of our Services after the “effective date."
Reelfolio (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, We will post any modified version of our Privacy Policy at
https://www.reelfolio.com/terms, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account at any time by contacting Reelfolio or going to your settings.
You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.
3. Children’s Policy We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 13 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to Reelfolio without your consent, you may ask us to delete such information by contacting us at admin@reelfolio.com.
4. Data We Collect
4.1 Data You Provide To UsYou provide data to create an account with us.
RegistrationTo create an account you need to provide data including your name, email address, mobile number, birthday, location, and a password (a complete portfolio helps you get the most from our Services). If you choose to sign-up and authenticate using a third-party account (e.g., Vimeo, YouTube), you authorize us to obtain account information from the third-party platform.
PortfolioYou have choices about the information on your portfolio, such as your education, work experience, skills, photo, and endorsements. You don’t have to provide additional information on your portfolio; however, portfolio information helps you to get more from our Services, including helping peers and business opportunities find you. It’s your choice whether to include sensitive information. We do not require Members to include sensitive data (e.g., race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual orientation or criminal record) in their Reelfolio portfolio. If you choose to post any such data, it is visible to others like the rest of the portfolio information you provide on your portfolio and to make that sensitive information public. Please do not post or add personal data to your portfolio that you would not want to be publicly available.
Content
Accountholders may create an account and upload and create content such as videos, text, photographs, and artwork. Your profile may display information about you and your activities. This information may be accessed by others. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, descriptions, tags, etc.) are viewable by others. Your interactions with other users (e.g., comments, "likes," private messages) may be seen by others. You may choose to limit the availability of your profile and videos. For more details, see your account settings.
If you submit images or videos to us in connection with our video creation and editing tools, we may analyze such content using a variety of techniques, including machine-learning algorithms, for the sole purpose of creating a video at your direction. In doing so, we may derive facial-related information from your content solely for the purpose of creating a video for you. This information may be used, for example, to locate a face within a frame. Facial landmarks are retained for 48 hours after a video editing session. We do not collect, use, or store any facial-related information for the purpose of recognizing faces outside of the limited video-creation purposes set forth herein.
Posting and UploadingWe collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, (e.g., with demographic data or wage/salary), or submit a resume, video, or other piece of content. If you opt to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list).
You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with your network over our Services.
Automatically-Collected Information
We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our Cookie Policy.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include data you submit or automatically-collected information (in the case of third-party analytics providers and advertising partners).
We may obtain data from third parties about you. We may combine that data with information that we have collected. For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we may place relevant ads on those services.
4.2 Data From OthersOthers may post or write about you and/or highlight you and your portfolio/work.
Content and NewsYou and others may post content that includes information about you (as part of posts, comments, photos, videos) on our Services. Unless you opt-out (please email us or make your portfolio private in settings), we collect public information about you, such as professional-related news and accomplishments (e.g., award statuses, professional recognition, classes taught, projects, etc.) and make it available as part of our Services (e.g. suggestions for your portfolio, or notifications of mentions in the discover page, postings on individual projects, and collaboration tags).
Customers and partners may provide data to us.
PartnersWe receive personal data about you when you use the services of our customers and partners, such as employers, prospective employers and applicant tracking systems providing us job application data through our peer to peer hiring chat.
4.3 Service UseWe log your visits and use of our Services. We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology (e.g., our off-site plugins), such as when you view or click on content (e.g., project video) or ads (on or off our sites), perform a search, share articles or post about/apply for jobs. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
4.4 Cookies, Web Beacons and Other Similar TechnologiesWe collect data through cookies and similar technologies.
As further described in our Cookie Policy describes the use of cookies and similar technologies., we use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. We also allow some others to use cookies as described in our Cookie Policy. You can control cookies through your browser settings and other tools. You can also opt-out from our use of cookies and similar technologies that track your behavior on the sites of others for third party advertising through your own browser settings.
4.5 Your Device and Location
We receive data from your devices and networks, including location data.
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools e.g. Bluetooth to identify your precise location.
4.6 EngagementIf you communicate through our Services, we learn about that.
We collect information about you when you send, receive, or engage with other members through tags, message boards, etc. For example, if you get a Reelfolio tag request, we track whether you have acted on it and will send you reminders.
4.7 Sites and Services of OthersWe get data when you visit sites that include our plugins, ads or cookies or log-in to others’ services with your Reelfolio account.
We receive information about your visits and interaction with services provided by others when you log-in with Reelfolio or visit others’ services that include our plugins (such as “Share on Reelfolio” or “Apply with Reelfolio”), ads, cookies or similar technologies.
4.9 OtherWe are improving our Services, which means we get new data and create new ways to use data. Our Services are dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.
5. How We Use Your DataWe use your data to provide, support, personalize and develop our Services.
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalize, including with the help of automated systems and inferences we make, our Services (including ads) so that they can be more relevant and useful to you and others.
5.1 ServicesOur Services help you connect and collaborate with others, find and be found for work and business opportunities, stay informed, and be more productive.
We use your data to authorize access to our Services.
How We Use Your Data Overview
We may use your data for the following purposes:
Identification and authentication: We use your data to verify you when you access your account.
Operating our services: We use your data to provide our services, process and fulfill orders, provide customer support, and to otherwise comply with our contractual obligations to you.
Communicating with you: We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
Customizing your experience: We use your data to personalize the service to you. This may include remembering your preferences for language or volume or displaying videos that you might enjoy, based upon your viewing choices.
Marketing and advertising: We use your data to show you ads on third-party sites. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.
We may use algorithms and other automated means to implement any of the above. Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:
Performance of a contract;
Legitimate commercial interest;
Compliance with a legal obligation; or
Consent
If you require further information about the balancing test that Reelfolio has undertaken to justify its reliance on legitimate interest as a lawful basis of processing, see
Section 12 for information on how to contact us.
CollaborateOur Services allow you to stay in touch and up to date with colleagues, partners, clients, and other professional contacts. To do so tag members you collaborated on a project with, and reach out to those who you wish to collaborate with.
We will use data about you (such as your portfolio, portfolio you have viewed or data provided through project uploads or partner integrations) to help others find your portfolio, suggest other portfolios and/or jobs members should look at, and enable you to invite others to become a Member and collaborate with you.
It is your choice whether to invite someone to our Services, send a connection request, or allow another Member to become your connection. When you invite someone to collaborate with you, your invitation will include your name, photo, network and contact information. We will send invitation reminders to the person you invited.
Stay InformedOur Services allow you to stay informed about news, events and ideas regarding creative/professional topics you care about, and from creatives/professionals you respect. Our Services also allow you to improve your artistic/professional skills, or learn new ones. We use the data we have about you (e.g., data you provide, data we collect from your engagement with our Services and inferences we make from the data we have about you), to recommend relevant content and conversations on our Services, suggest skills you may have to add to your portfolio and skills that you might need to pursue your next opportunity. So, if you let us know that you are interested in a new skill (e.g., by watching another member’s project). We use your content, activity and other data, including your name and picture, to provide notices to your network and others.
CareerOur Services allow you to explore careers, evaluate educational opportunities, and seek out, and be found for, career opportunities. Your portfolio can be found by those looking to hire (for a job or a specific task) or be hired by you. We will use your data to recommend jobs or mentees, show you and others who work at a company, in an industry, function or location or have certain skills and connections. We will use your data to recommend jobs to you and you to hiring managers. We may use automated systems to portfolio and provide recommendations to help make our Services more relevant to our Members, Visitors and customers. Keeping your portfolio accurate and up-to-date may help you better connect to others and to opportunities through our Services.
ProductivityOur Services allow you to collaborate with colleagues, search for potential clients, customers, partners and others to do business with. Our Services allow you to communicate with other Members and potentially collaborate together.
5.2 CommunicationsWe offer settings to control what emails you receive and how often you receive some types of messages.
We will contact you through email, mobile phone, notices posted on our website to your Reelfolio notifications center, and other ways through our Services, including text messages and push notifications. We will send you emails about the availability of our Services, security, or other service-related issues. We also send emails about how to use the Services, network updates, reminders, job suggestions and promotional messages from us and our partners. You may change your communication settings at any time. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.
We also enable between you and others through our Services, including for example projects, and the Discovery page.
5.3 AdvertisingWe serve you tailored ads both on and off our Services. We offer you choices regarding personalized ads, but you cannot opt-out of seeing other ads.
We target (and measure the performance of) ads to Members, Visitors and others both on and off our Services directly or through a variety of Partners include ad networks, exchanges and others, using the following data, whether separately or combined:
1. Data from advertising technologies on and off our Services, like web beacons, pixels, ad tags, cookies, and device identifiers;
2. Member-provided information (e.g., portfolio, contact information, title and industry);
3. Data from your use of our Services (e.g., search history, feed, content you read, who you follow or is following you, connections, message board participation, page visits, videos you watch, clicking on an ad, etc.);
4. Information from advertising partners and publishers and Information inferred from data described above (e.g., using job titles from a portfolio to infer industry, seniority, and compensation bracket; using graduation dates to infer age or using first names or pronoun usage to infer gender).
We will show you ads called sponsored content which look similar to non-sponsored content, except that they are labeled “ads” or “sponsored.” If you take an action (such as like, comment or share) on these ads, your action is associated with your name and viewable by others, including the advertiser. If you take a social action on the Reelfolio Services, that action may be relayed to advertisers. You may be mentioned with related ads.
Ad ChoicesWe adhere to self-regulatory principles for interest-based advertising and participate in industry opt-outs from such ads. This does not opt you out of receiving advertising; you will continue to get other ads by advertisers not listed with these self-regulatory tools.
Info to Ad ProvidersWe do not share your personal data with any third-party advertisers or ad networks for their advertising except for: (i) hashed or device identifiers (to the extent they are personal data in some countries); (ii) with your separate permission (e.g., lead generation form) or (iii) data already visible to any users of the Services (e.g. portfolio). However, if you view or click on an ad on or off our site or apps, the ad provider will get a signal that someone visited the page that displayed the ad, and they may through the use of mechanisms such as cookies determine it is you. Advertising partners can associate personal data collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we seek to contractually require such advertising partners to obtain your explicit, opt-in consent before doing so.
5.5 MarketingWe promote our Services to you and others.
We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.
5.6 Developing Services and Research
We develop our Services and conduct research.
Service DevelopmentWe use data, including public feedback, to conduct research and development for the further development of our Services in order to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services, and help connect professionals to each other and to economic opportunity.
Other ResearchWe seek to create economic opportunity for Members of the global gig-workforce and to help them be more productive and successful. We use the personal data available to us to research social, economic and workplace trends such as jobs availability and skills needed for these jobs and policies that help bridge the gap in the entertainment industry and geographic areas. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish economic insights, presented as aggregated data rather than personal data.
SurveysPolls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide. You may opt-out of survey invitations by emailing us at
admin@reelfolio.com.
5.7 Customer SupportWe use data to help you and fix problems.
We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
5.8 Aggregate InsightsWe use data to generate aggregate insights.
We use your data to produce and share aggregated insights that do not identify you. For example, we may use your data including inferences drawn from data about you such as your age or gender to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or demographic workforce insights.
5.9 Security and InvestigationsWe use data for security, fraud prevention and investigations.
We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our Member Guidelines or this Privacy Policy and/or attempts to harm our Members or Visitors.
6. How We Share Information
With Whom We Share Your Data Overview
We share data with third parties as follows:
As you instruct: We may make your portfolio and videos available to others as you instruct in using our services. We may share your data with persons to whom you have granted account-level access.
With your consent: We may share your data with third parties where we have obtained your express consent to do so.
Authorized vendors: We may share your data with third-party vendors that help us operate our services, process orders, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
Advertising: We may share your data with advertising companies to display relevant ads to you.
Analytics: We may share your data with analytics providers which help us understand how customers are using our services.
Affiliates and advisors: We may share your data with our auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance. We may share your data with our affiliates to the extent necessary to provide you with the services ordered.
Certain legal situations: We may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.
Aggregated or anonymized information: We may publicly disclose non-personal aggregated or anonymized information such as our number of visitors and registered members.
We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.
6.1 Our ServicesAny data that you include on your portfolio and any content you post or social action (e.g. likes, connections, comments, shares, video uploads and tags) you take on our Services will be seen by others.
PortfolioYour portfolio is fully visible to all Members and customers of our Services. Subject to your settings, it can also be visible to others on or off of our Services (e.g., Visitors to our Services or users of third- party search engines). Your settings, degree of connection with the viewing Member, the subscriptions they may have, access channels and search types (e.g., by name or by keyword) impact the availability of your portfolio and whether they can view certain fields in your portfolio.
EngagementOur Services allow viewing and sharing information including through tags and sharing.
When you share an video or a post (e.g., an update, image, video or script) publicly it can be viewed by everyone and commented on/liked by anyone. Members, Visitors and others will be able to find and see your publicly-shared content, including your name (and photo if you have provided one).
In the Discovery page, posts are visible to others in the group. Please report negative or harmful behavior to the admins.
When you like or comment on another’s content (including ads), others will be able to view these “social actions” and associate it with you (e.g., your name, portfolio and photo if you provided it).
Your employer can see how you use Services they provided for your work and related information. We will not show them your job searches or applications.
6.2 Communication ArchivalRegulated Members may need to store communications outside of our Service.
Some Members need, for legal or professional compliance, to archive their communications and social media activity, and will use services of others to provide these archival services. Please archive any information that is needed to be saved outside of our services. Reelfolio is not responsible for your archival information.
6.3 Others’ ServicesYou may link your account with others’ services so that they can look up your contacts’ portfolios, post your videos on such platforms, or start conversations with your connections on such platforms. Excerpts from your portfolios will also appear on the services of others.
Subject to your settings, other services may look-up your portfolios. When you opt to link your account with other services, personal data may become available to them. The sharing and use of that personal data will be described in, or linked to, a consent screen when you opt to link the accounts. For example, you may link your Vimeo or YouTube videos to share content from our Services into these other services, or your email and/or phone provider may give you the option to upload your Reelfolio contacts into its own service. You may revoke the link with such accounts.
Subject to your settings, excerpts from your portfolio will appear on the services of others (e.g., search engine results, mail and calendar applications that show a user a “mini” Reelfolio portfolio of the person they are meeting or messaging, social media aggregators – for example, company page administrators may manage their brand's online presence by aggregating users' comments and other social actions across social networks and see their basic portfolios in that context., talent and lead managers). “Old” portfolio information remains on these services until they update their data cache with changes you made to your portfolio.
6.4 Related ServicesWe will share your personal data with our affiliates to provide and develop our Services. We may combine information internally across the different Services covered by this Privacy Policy to help our Services be more relevant and useful to you and others. For example, Firebase will recommend better content to you based on your Reelfolio portfolio or the videos you watch on Reelfolio Services, and we can personalize your feed based on your video history, because we are able to identify you across different Services using cookies or similar technologies.
6.5 Service ProvidersWe may use others to help us with our Services.
We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
6.6 Legal DisclosuresWe may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Reelfolio, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
6.7 Change in Control or SaleWe may share your data when our business is sold to others, but it must continue to be used in accordance with this Privacy Policy.
We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.
7. Your Choices & Obligations
7.1 Data RetentionWe keep most of your personal data for as long as your account is open. We retain your data for as long as you have an account as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services when looking for a new gig every few years, we will retain your information and keep your portfolio open until you decide to close your account. In some cases we choose to retain certain information (e.g., visits to sites carrying our “share with Reelfolio” or “apply with Reelfolio” plugins without clicking on the plugin) in a depersonalized or aggregated form. When you close an account, we will delete its content, including its videos. We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; communications with you. When we no longer have a business reason for retaining data, we will delete or anonymize it.
We retain deleted videos on our servers for a short period in case you wish to reverse deletion. Once we delete a video, we may not be able to recover it. If you have previously made a video public, the video or its thumbnail may be discoverable in a search engine's cache for a time. We have no control over search engines.
If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
7.2 Rights to Access and Control Your Personal Data
You can access or delete your personal data. You have many choices about how your data is collected, used and shared. We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your portfolio and controlling the visibility of your posts to controls. We offer you settings to control and manage the personal data we have about you. For personal data that we have about you:
Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held). We can use your videos and work in a promotional capacity unless you explicitly tell us not to by contacting us via email or through the support chat. If you ask us to take a promotional down, we will abide. In the event of using your materials for a promotional capacity, we will always credit you for your work and give credit to your crew members. We will also create a highlight reels of videos of the week, we will ask your permission before adding you to the highlight reel.
Right to Access and/or Take Your Data: You can ask How to do this: Members may go to their settings to make requests. And us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form. You may also contact us using the contact information below, and we will consider your request in accordance with applicable laws.
Residents in the Designated Countries may have additional rights under their laws.
7.3 Account ClosureWe keep some of your data even after you close your account.
If you choose to close your Reelfolio account, your personal data will generally stop being visible to others on our Services within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with others (e.g., through commenting and messaging (including highlight reels posts)) will remain visible after you closed your account or deleted the information from your own portfolio or mailbox, and we do not control data that other Members copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your portfolio may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
You may close your account (which will delete all videos) or delete certain videos.
8. Other Important Information8.1. SecurityWe monitor for and try to prevent security breaches. Please use the security features available through our Services.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately so that we can investigate.
8.2. Cross-Border Data TransfersWe store and use your data outside your country.
We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.
8.3 Lawful Bases for ProcessingWe have lawful bases to collect, use and share data about you. You have choices about our use of your data.
At any time, you can withdraw consent you have provided by going to settings.
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent – Where we process data based on consent, we will ask for your explicit consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal. Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or performance of your contract with us. We will rely on legitimate interests as a basis for data processing where the processing of your data is not overridden by your interests or fundamental rights and freedoms. (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the Reelfolio Services you have requested)) and “legitimate interests.”
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at admin@reelfolio.com.
8.4. Direct Marketing and Do Not Track SignalsOur statements regarding direct marketing and “do not track” signals.
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
8.5. Contact InformationYou can contact us or use other options to resolve any complaints.
If you have questions or complaints regarding this Policy, please first contact Reelfolio online. You can also reach us by physical mail. Residents in the Designated Countries We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland may also have the right to contact us at
admin@reelfolio.com.
California Users
Under California’s “Shine the Light” law, California residents have the right to opt out of disclosing information to third parties for the purpose of allowing such third parties to directly market their products and services. At this time, we do not engage in this type of disclosure.Under the California Consumer Privacy Act (“CCPA”), California consumers have the following rights, which can be exercised directly or in certain cases, through an authorized agent:
Right to Know. You have the right to request information about the categories and sources of personal information we collect, our purposes for collecting the information, and the types of third parties that receive that information. In addition, you have the right to request a copy of your personal information. You may exercise this right once per 12-month period by contacting us via email.
Right to Delete. You have the right to request that we delete some or all of the personal information that we have about you. Deleting all data will typically require the deletion of your account, along with all content, including your videos. Notwithstanding the foregoing, we may retain information to provide services you have ordered, complete transactions, honor opt-outs, prevent fraud, spam, and other abuse, comply with our legal obligations, cooperate with law enforcement, and to exercise and defend our rights. You may exercise your right to delete by emailing us at
admin@reelfolio.com.
Do Not Sell. You have the right to opt out of the sale of your personal information, and to request information about whether we have sold your personal information in the past 12 months. Reelfolio does not sell personal information, and we have not done so in the last year. If we begin to do so, we will update this notice and provide a mechanism to opt out of any such sale.
Non-Discrimination. We won’t discriminate against you because you exercise any rights herein. To exercise your rights to know and delete, we must be able to verify your identity as the owner of the Reelfolio account you are inquiring about. We may not be able to fulfill your request until we can do so. In general, we verify identity by confirming that you are the owner of the email address associated with the account. An authorized agent submitting a request on your behalf must also have access to the email address associated with the account, along with sufficient evidence that you have authorized that person to submit the request on your behalf. Although you need not have a Reelfolio account to submit a request, we may not be able to locate certain information to process your request if you don’t have one.
Nevada Users
Nevada residents have the right to opt out of the sale of certain "covered information" collected by operators of websites or online services. We currently do not sell covered information, as "sale" is defined by such law, and we don't have plans to sell this information. However, if you would like to be notified if we decide in the future to sell personal information covered by the Act, you can provide us with your name and email address through chatting with our support staff or emailing us at
admin@reelfolio.com. You are responsible for updating any change in your email address by the same method and we are not obligated to cross-reference other emails you may have otherwise provided us for other purposes. We will maintain this information and contact you if our plans change. At that time, we will create a process for verifying your identity and providing an opportunity to verified consumers to complete their opt-out. Please become familiar with our data practices as set forth in this Privacy Policy. We may share your data as explained in this Privacy Policy, such as to enhance your experiences and our services, and those activities will be unaffected by a Nevada do not sell request.
9. Account and Video Privacy Settings As part of our services we offer you the ability to limit the distribution of your content, including your videos. This section explains some of your choices.
Portfolio
Our online plans enable you to "hide" your profile or otherwise make it inaccessible on our website. Your profile will, however, remain accessible to persons who have access to your account or content.
Crew Members
Our services allow you to grant credit for work done by other members of your cast and crew. In order to do so, you must be the rights holder of the project or have explicit consent to post on behalf of the rights holder. You can revoke tags if that person steps away from the project or is removed from the project at any time.
10. Communications from Us
Emails
If you create an account, you may receive commercial emails from us. This includes newsletters and offers. You may always opt out from receiving commercial messages in your account settings. Please note that any opt-out request may take several days to process and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).
Mobile Device Communications
We may, with your consent, send push notifications in our apps. You may disable these by declining them or changing the app's settings. To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time.
11. Your Responsibilities You may receive other people's data in using our service. If you receive information from other users, you must comply with all laws, including those concerning privacy, data security, and online marketing.
12. How to Contact Us
For any questions, inquiries, or complaints relating to your privacy, please contact us at:
Reelfolio, Inc.
Attention: Data Protection Officer
401 Ryland Street, STE 200A
Reno, Nevada 89502
admin@reelfolio.com